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Email Deliverability

Medium 17 items · 1 hour
testuser's avatar
testuser Published 1 month ago

This checklist guides technical and marketing teams through the essential steps to improve email delivery to recipients’ inboxes. It’s for anyone configuring DNS, sending infrastructure, or maintaining healthy mailing lists.

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  1. Publish SPF record — Add a TXT DNS record listing authorized sending hosts and include mechanisms for services.
  2. Include all sending services in SPF — Add include: entries for ESPs, marketing platforms, and third-party senders.
  3. Consolidate to a single SPF record — Combine mechanisms and avoid multiple SPF TXT records for the same domain.
  4. Generate DKIM key pair — Create 1024- or 2048-bit keys and store your private key securely.
  5. Publish DKIM DNS TXT record — Add the public key as selector._domainkey TXT for each selector used.
  6. Enable DKIM signing in the sending service — Turn on signing and verify the selector and alignment in test messages.
  7. Create a DMARC record at p=none — Publish _dmarc TXT with rua/ruf reporting to collect alignment data first.
  8. Monitor DMARC reports daily — Use a report parser to identify SPF/DKIM failures and unauthorized sources.
  9. Move DMARC to p=quarantine after 7–14 days — Switch policy only if failures are low and authorized senders are verified.
  10. Shift DMARC to p=reject after continued monitoring — Enforce reject for unauthenticated mail once data shows stable alignment.
  11. Publish BIMI record with verified logo — Add BIMI TXT pointing to a hosted SVG logo; consider a VMC for wider support.
  12. Plan dedicated sending IP warmup schedule — Map daily volume increases over 2–4 weeks with clear targets and thresholds.
  13. Warm up dedicated sending IP per schedule — Start with low volume, monitor metrics, and increase volumes gradually each day.
  14. Implement bounce and complaint handling — Process bounces immediately, suppress hard bounces, and route complaints to suppression lists.
  15. Monitor bounce and complaint rates weekly — Track rates and investigate spikes; aim to keep complaints and hard bounces minimal.
  16. Perform list hygiene and unsubscribe handling — Remove inactive addresses, honor opt-outs promptly, and suppress repeated bounces.
  17. Run inbox placement and spam tests with seed lists — Use testing tools to check placement across major ISPs before large sends.
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