TickYouOff
Sign in
Back
🧒

Adolescent-Friendly Health Services Checklist

Hard 20 items · 1 hour
testuser's avatar
testuser Published 2 months ago
Health

This checklist helps health facilities assess and supervise adolescent-friendly services, highlighting areas to improve access, confidentiality, and quality. It’s for clinic managers, supervisors, and program staff working to make services welcoming to young people. Inspired by World Health Organization guidelines. Always consult a qualified healthcare professional.

Inspired by World Health Organization (WHO) guidelines. Always consult a qualified healthcare professional where applicable.

Progress
0 / 20
  1. Assign adolescent services coordinator — Designate a staff lead to oversee adolescent services and follow-up actions.
  2. Review facility policies for adolescent care — Ensure policies address consent, confidentiality, and non-discrimination.
  3. Check confidentiality measures — Confirm private consultation spaces and limited access to junior staff.
  4. Assess service accessibility — Look at hours, walk-in options, cost, and referral ease for adolescents.
  5. Check facility hours and walk-in options — Verify if hours suit school and after-school times and if walk-ins are allowed.
  6. Check location and transport links — Note distance from schools and public transport options.
  7. Check fees and payment assistance — Record fee schedules and any waivers or subsidy programs for youth.
  8. Evaluate staff training on adolescent health — Confirm staff have up-to-date skills in adolescent communication and care.
  9. Confirm recent training records — Check dates, topics, and attendance for adolescent health trainings.
  10. Observe one consultation for quality — Watch a session to assess respectful, age-appropriate communication.
  11. Provide regular adolescent-specific training sessions — Schedule refreshers at least annually and after policy updates.
  12. Check youth-friendly communication materials — Ensure posters, leaflets and online info are age-appropriate and clear.
  13. Ensure confidential record-keeping systems — Limit access, use secure storage, and train staff on data privacy.
  14. Collect adolescent feedback regularly — Use short surveys, suggestion boxes or youth panels to gather views.
  15. Review referral pathways for complex cases — Map contacts and steps for mental health, sexual health, and specialist care.
  16. Make services affordable or free for adolescents — Document fee exemptions and how to apply them at point of care.
  17. Ensure culturally sensitive and non-judgmental care — Check staff behavior, materials, and policies for respectful practice.
  18. Monitor service statistics and key indicators — Track visits, age breakdowns, reasons for visit, and satisfaction scores.
  19. Set up adolescent participation in governance — Invite youth reps to advisory meetings or feedback groups.
  20. Plan continuous improvement actions — Document gaps, set targets, assign responsibilities, and set review dates.
Sign in to save
📝 My Notes