Lost Bag or Stolen Passport Emergency Checklist

18 items · Travel · Hard difficulty · 2 hours

Quick emergency steps after lost luggage or a stolen passport.

• Stay calm and secure your surroundings

  Move to a safe, public area and keep companions close.

• Retrace your steps and search the immediate area

  Check seats, nearby bins, restrooms, and recent transport.

• Report the loss to the airline, train operator, or transport staff

  Locate the service desk and notify staff before leaving the terminal.

• Obtain a Property Irregularity Report (PIR) or claim number

  Ask for a written PIR/claim number, agent name, and contact info.

• File a police report for stolen documents or luggage

  Report location, time, and item descriptions clearly.

• Get and keep copies of the police report and report number

  Request a physical or digital copy with officer details.

• Contact your embassy or consulate immediately

  Use emergency numbers for after-hours or urgent help.

• Apply for an emergency travel document or temporary passport

  Ask about required documents, fees, processing time, and pick-up.

• Gather proof of identity and travel: passport copy, IDs, itinerary, photos

  Collect digital scans and printed copies to speed up applications.

• Notify your bank and cancel or block credit/debit cards

  Ask about emergency cash advances or card replacement options.

• Lock or wipe lost phone accounts and change passwords

  Use Find My Device or contact your carrier to suspend service.

• Photograph damaged luggage and missing items for claims

  Include serial numbers, tags, and contents in photos.

• File an airline baggage claim online or in person with PIR and photos

  Attach photos and list contents; keep claim reference handy.

• Contact your travel insurance and submit a claim with reports

  Include police report, PIR, receipts, and photos for faster processing.

• Replace essential items immediately: medications, cash, SIM, chargers

  Prioritize prescriptions, basic toiletries, and communication access.

• Request replacement boarding passes and make ID arrangements with airline

  Bring any photo ID, booking reference, or confirmation emails.

• Keep receipts for all emergency purchases and expenses

  Store originals and digital copies for insurance and reimbursement.

• Follow up regularly with airline, police, embassy, and insurer until resolved

  Record names, dates, and reference numbers for each contact.

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