Controlling COVID-19 at Ground Crossings — Checklist

25 items · Health · Medium difficulty · 30 min

Practical steps to reduce COVID-19 transmission at ground crossings.

• Assign a ground-crossing COVID coordinator

  Designate one lead to oversee measures and communication.

• Map passenger flow and high-touch zones

  Identify queues, counters, and surfaces that see heavy use.

• Set up a visible screening area at entry

  Place the station where arriving travellers pass first.

• Place handheld thermometers and screening tools

  Calibrate devices and disinfect between uses.

• Post a simple symptom checklist at screening

  List common signs like fever, cough, breathing difficulty.

• Implement physical distancing measures in queues

  Reduce close contact while travellers wait and move.

• Mark 1 m spacing on floors and seating

  Use clear floor markers or tape for safe spacing.

• Limit the number of people inside processing areas

  Use signs, staff control, or timed entry to prevent crowding.

• Ensure hand hygiene stations at crossings

  Position dispensers at entry, exit, and waiting areas.

• Stock alcohol-based hand sanitizer (60%+)

  Check levels frequently and restock promptly.

• Provide sinks with soap and water where possible

  Ensure working taps, soap, and single-use towels or air dryers.

• Provide personal protective equipment to staff

  Match PPE to the level of contact workers have with travellers.

• Supply medical masks to front-line staff

  Ensure a steady stock and replace masks per local guidance.

• Provide gloves and eye protection for close-contact tasks

  Use gloves for direct handling and change them between contacts.

• Create a temporary isolation area for symptomatic travellers

  Choose a separate, well-ventilated space away from crowds.

• Stock masks, tissues, and waste bins in the isolation area

  Provide a mask to the symptomatic person and safe waste disposal.

• Train staff on screening, PPE use, and reporting

  Run brief sessions and refreshers for all shifts.

• Establish case reporting and data-sharing protocols

  Define who to notify and how to document suspected cases.

• Increase ventilation in indoor processing areas

  Open windows or boost mechanical ventilation where safe.

• Enhance cleaning and disinfection of high-touch surfaces

  Focus on counters, handles, terminals and shared equipment.

• Clean counters, door handles, and equipment at least hourly

  Keep a log to show cleaning times and responsible staff.

• Use effective disinfectants and follow contact times

  Follow product instructions for safe and effective use.

• Control crowding by staggering arrivals and processing

  Use appointment slots, separate lanes, or timed windows.

• Provide clear traveler information and signage in key languages

  Include hygiene steps, entry rules, and what to do if unwell.

• Coordinate with health authorities for testing and referral pathways

  Agree where symptomatic travellers will be tested or sent for care.

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